Some Shipt workers report seeing lower pay under new effort-based model – Kim Lyons

In this photo illustration the Shipt logo seen displayed on...Photo Illustration by Rafael Henrique/SOPA Images/LightRocket via Getty Images

A new crowdsourced report finds that the algorithm for shopping delivery platform Shipt has led to reduced pay for 40 percent of its workers.

First reported by Gizmodo, the report from, a pro-labor nonprofit organization that helps workers organize, gathered screenshots from more than 200 Shipt workers — who the company calls shoppers — in 140 different US metro areas. The screenshots showed more than 40 percent of the workers saw a reduction in pay following the rollout of Shipt’s “V2” pay model. The so-called “effort-based” pay model replaced Shipt’s previous flat-fee model.

The team worked with PhD student Dan Calacci at the Massachusetts Institute of Technology to analyze the information it had collected…

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